If you are reading this because you have lost a loved one, please accept our sincere condolences.
This site has been compiled to provide you with a variety of information, to assist you in making funeral arrangements, to give sound advise and to gain an understanding of our service to you.
We trust that the following pages will assist you in the process of organising a funeral. Whatever your needs are, Swanborough Funerals offer compassion, support and guidance through each step, personally attending to even the smallest details. We are here to serve you and your family. Please do not hesitate to contact us at any time should you have questions as you read through this site.
Personalising a service
At Swanborough funerals we focus on personalizing the funeral service of your loved one. Below are listed some simple touches to reflect a loved one’s life and personality.
- Placing a framed photo on the coffin of your loved one.
- Placing memorabilia on or beside the coffin reflecting the person’s occupation, hobbies, sports, awards, or sentimental belongings.
- Choosing favourite music to be played at funeral.
- Playing of bagpipes, bugle or other instrument at service.
- Placing of a single flower tribute, scattering rose petals or symbolic release of balloons or white doves at funeral service.
- Organising a guard of honour formed by a club, association or workplace if applicable.
- If appropriate having family or friends participate in sections of the service: conducting the eulogy and sharing a tribute, poem, scripture, quote or short message.
We trust that some of these options assist you in creating the life honouring service for your loved one.
Writing a eulogy
The eulogy is the life sketch or tribute read out at the funeral of a loved one. Whether you have been asked to conduct the eulogy for your loved one or you wish to compile your own memories for your family, the following points are provided, although not all applicable they are as a useful guideline for the writing of the eulogy.
- Birth details: date and place of birth, parents and siblings.
- Growing up years: schooling, favourite past times as a child, sports played, hobbies, favourite pets, memorable childhood moments or stories.
- Employment: occupations, accomplishments, awards, values.
- Marriage years: when and where marriage took place, remembrances on how the couple met.
- Memorable family moments.
- Details of children, their spouses and grandchildren etc.
- I/they would like to be remembered for……
- Values, favourite sayings and character qualities.
- Life lessons to be passed on.
- Favorite past times and hobbies or other accomplishments.
Our Vision
Our vision defines who we are, what we do and the spirit in which we do it. It is our culture, it is what differentiates us and is the reason for our existence. Our vision is to have best funeral facilities available, to deliver the best possible services to our community and to make a real difference in the lives of those we touch through our genuine care and compassion. Our vision extends above and beyond. We are not just a place of business. We provide a soothing environment of hope and healing, giving comfort to all.
Our Mission
Our mission is to be renowned for the best quality funeral facilities and services and to deliver affordable care to the various sectors of our community. It is to provide a team of highly trained funeral employees who go above and beyond their call of duty, who are known for their honesty, sincerity and integrity by the high value they place on caring for others, and who provide the best possible care even when no one is watching. We will search for new and effective ways to deliver that care to all cultures and beliefs through continual education, research, evaluation and development in all attributes of our funeral business.
Our Core Values
We are committed to respecting human dignity and honouring the rights, ideas and beliefs of your family.
We carry out integrity through our relationship with you as a family and uphold honesty and trust in that relationship, giving clear & concise advice based solely on our genuine desire to assist you through this time of need. We uphold empathy and compassion in our relationship with your family, exhibiting real concern for your circumstances.
We value and consider it an honour to serve your family. We are sensitive to your grief and ensure you feel comfortable with every step of the arrangement process. We are committed to providing a passionate and dedicated team to care for your needs. Your needs are our priority and we strive to go that extra mile paying attention to even the smallest detail. Our service emphasises quality, care and professionalism in our relationship with your family. We are dedicated to delivering standards, options and values not found elsewhere.
We demonstrate our commitment to your family through communication and keeping you informed. We make every effort to explain all funeral details including costs & payments in a clear and concise manner. We make certain we remain accessible to you 24hours/7days directly via phone, and during business hours via email or facsimile, so that your family receives that immediate attention often required in your time of need.
We are a growing funeral business, not satisfied with the status quo, continually learning and working towards achieving excellence through improvement. We are dedicated to continually gathering industry related knowledge, information and technology, consistently assessing our staff, services, policies, products and procedures ensuring you and your loved one receive the best care available. We value your feedback. We recognise that your family is grieving and ask that your family honour our core values with mutual respect.
